Social and Human Service Assistant

Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Job Outlook through 2028

Employment Current: 19,750
Employment Projected: 21,670
Percentage Change: 9.7%

Education/Training

Most of these occupations require a four-year bachelor's degree.

Sample Job Titles

  • Advocate
  • Caseworker
  • Community Coordinator
  • Family Support Worker
  • Home based Assistant
  • Human Services Program Specialist
  • Mental Health Technician
  • Outreach Specialist
  • Social Services Assistant
  • Social Work Associate

Duties

  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  • Submit reports and review reports or problems with superior.

Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation — Actively looking for ways to help people.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Speaking — Talking to others to convey information effectively.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Average Wages in PA

Entry Level: $23,940
Average: $34,290
Experienced: $46,640