Medical Secretary

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Job Outlook through 2028

Employment Current: 21,180
Employment Projected: 24,270
Percentage Change: 14.6%

Education/Training

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Sample Job Titles

  • Admissions Coordinator
  • Billing Coordinator
  • Health Unit Coordinator
  • Medical Office Specialist
  • Medical Secretary
  • Patient Coordinator
  • Physician Office Specialist
  • Unit Secretary
  • Unit Support Representative
  • Ward Clerk

Duties

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Maintain medical records, technical library, or correspondence files.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Skills

  • Speaking — Talking to others to convey information effectively.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation — Actively looking for ways to help people.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Coordination — Adjusting actions in relation to others' actions.

Average Wages in PA

Entry Level: $26,610
Average: $35,400
Experienced: $50,620