Job Outlook through 2028

Employment Current: 21,180
Employment Projected: 24,270
Percentage Change: 14.6%

Education/Training

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Sample Job Titles

• Admissions Coordinator
• Billing Coordinator
• Health Unit Coordinator
• Medical Office Specialist
• Medical Secretary
• Patient Coordinator
• Physician Office Specialist
• Unit Secretary
• Unit Support Representative
• Ward Clerk

Duties

• Answer telephones and direct calls to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
• Maintain medical records, technical library, or correspondence files.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Skills

• Speaking — Talking to others to convey information effectively.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation — Actively looking for ways to help people.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Coordination — Adjusting actions in relation to others' actions.

Average Wages in PA

Entry Level: $27,230
Average: $36,560
Experienced: $51,920

Learn More at O*NET Online: https://www.onetonline.org/link/summary/43-6013.00